RoamTribe

Privacy Policy

Last updated: August 1, 2026

This Privacy Policy explains how RoamTribe ("we", "us") collects, uses, and shares information when you use our website, web app, mobile app, and related services (the "Service"). Customize this page with your company details before launch.

1. Who we are

RoamTribe provides a software product and marketing website. Replace this name and contact details with your legal entity before publishing.

Contact for privacy questions: privacy@yourapp.com.

2. Information we collect

Account information: email address, display name, and authentication identifiers when you sign up (for example via Firebase Auth with email, Google, or Apple).

Usage and device data: pages viewed, app events, approximate location derived from IP, browser or device type, and diagnostic logs needed to operate the Service.

Payment data: billing status and plan details from our payment providers (such as LemonSqueezy or RevenueCat). We do not store full card numbers on our servers.

Communications: messages you send through support, waitlist, blog subscribe, or invite forms, including email address and optional name.

Cookies and similar technologies: see our Cookie Policy for details.

3. How we use information

To create and manage accounts, authenticate users, and provide core product features.

To process subscriptions, send transactional email (welcome, receipts, digests, blog updates you opted into), and respond to support requests.

To improve reliability and product quality through analytics (only when you consent to non-essential cookies where required).

To detect abuse, enforce our Terms, and meet legal obligations.

4. How we share information

We use service providers that process data on our behalf, such as hosting, databases, email delivery (for example Brevo), analytics (for example Google Analytics / Firebase), authentication (Firebase), and payment processors.

We may disclose information if required by law, to protect rights and safety, or in connection with a merger, acquisition, or asset sale.

We do not sell personal information.

5. Retention

We keep account and transactional data for as long as your account is active and as needed for legal, tax, and security purposes.

You may request deletion of your account via the in-app support flow or by emailing privacy@yourapp.com. Some records may remain in backups for a limited period.

6. Your rights

Depending on where you live, you may have rights to access, correct, delete, or export your personal data, or to object to or restrict certain processing.

You can withdraw cookie consent at any time by clearing site data for this domain or contacting us. Marketing or blog email includes an unsubscribe link.

7. Security

We use industry-standard measures such as HTTPS, access controls, and API authentication. No method of transmission or storage is completely secure.

8. Children

The Service is not directed to children under 16 (or the minimum age required in your region). We do not knowingly collect personal information from children.

9. Changes

We may update this policy from time to time. We will post the revised version on this page and update the "Last updated" date.

10. Contact

Questions about this Privacy Policy: privacy@yourapp.com.